Privacy Policy & Terms and Conditions

Privacy Policy

This Privacy Policy describes how Ninja Roofs collects, uses, and discloses your personal information when you use our services, and your privacy rights.

We use your personal data to provide and enhance our services. By using our services, you agree to the collection and use of your information as outlined in this policy.

Interpretation and Definitions

Interpretation
The capitalized terms used in this policy have specific meanings, as defined below.

Definitions
For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our services.
• Company refers to Ninja Roofs, located at [Insert Company Address].
• Cookies are small files placed on your device by a website that track browsing data.
• Device refers to any device used to access the service, such as a phone, tablet, or computer.
• Personal Data refers to information that can be used to identify an individual.
• Service refers to the website and services provided by Ninja Roofs.
• Usage Data is data collected automatically when you interact with our website or services.
• Website refers to Ninja Roofs’ official website [Insert Website URL].
• You refers to any individual or entity using our services.

Collecting and Using Your Personal Data

We collect personal information such as your name, email address, phone number, and other information when you register, contact us, or interact with our website. Additionally, we collect usage data to improve our services.

How We Collect Your Personal Information
We collect personal information through various methods, including but not limited to:

• Website Forms: Information submitted by you via contact forms, sign-ups, or surveys.
• Cookies: We use cookies to gather data on your browsing activities and enhance your experience.
• Email Correspondence: Information provided by you when you email us, sign up for newsletters, or engage in communication.
• Offline Interactions: Data collected during phone calls, in-person meetings, or other offline interactions.

What Personal Information We Collect
The types of personal information we collect may include, but are not limited to:

• Basic Identification Information: Name, email address, phone number.
• Technical Data: IP address, browser type, device information.
• Payment Information: Financial details, such as credit/debit card numbers or billing address (only when necessary for transaction purposes).
• Health Information: If applicable, any medical or health data you choose to share.

Use of Your Personal Data

We use your data for the following purposes:

• To provide, improve, and maintain our services.
• To manage your account and respond to your inquiries.
• To fulfill contractual obligations.
• To send you relevant updates, offers, or marketing communications (if you’ve consented to this).
• To comply with legal obligations.

We may share your data with service providers or other third parties for business purposes, such as analyzing usage data, fulfilling orders, or performing other services on our behalf.

How We Use Your Personal Information
We process your personal information for the following purposes:

• Providing Services: To fulfill your requests, process orders, or provide customer support.
• Improving User Experience: To customize and optimize your experience on our website and services.
• Marketing and Communication: To send you promotional emails, newsletters, or notifications (only if you opt-in to such communications).
• Legal Compliance: To comply with legal obligations or resolve disputes.

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity on our website and to enhance your experience. You may adjust your browser settings to manage or disable cookies, but some parts of our services may not work properly without them.

How, Why, and What Personal Information Do We Share With Third Parties

We may share your personal information with third parties for the following reasons:

• Service Providers: We may share your information with trusted third-party vendors who provide services such as website hosting, payment processing, and customer support.
• Affiliates: If applicable, we may share information with affiliates to offer relevant services or products.
• Legal Obligations: We may disclose personal data when required by law, in response to a legal request, or to protect our rights or the rights of others.

SMS Consent and Phone Number Sharing
We respect your privacy and your phone number will never be shared or sold to any third parties or affiliates for marketing purposes. By providing your phone number for SMS communication, you consent to receive SMS messages from us, but your number will only be used for the intended communication and not for third-party marketing.

Security of Your Personal Data

While we use reasonable measures to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for anyone under the age of 13. If we learn that we have collected data from a child under 13, we will take steps to remove that information.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website, and we will notify you via email or through a notice on our site.

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the services provided by Ninja Roofs, including our website. By accessing or using our services, you agree to comply with these Terms.

1. Acceptance of Terms
   By using our website or services, you agree to abide by these Terms and our Privacy Policy. If you do not agree, please do not use our website.
2. Use of Our Services
   You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our services in a manner that could damage, disable, or impair our website or interfere with any other party’s use of our services.
3. Account Registration
   To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
4. Payment Terms
   If you make any purchases through our website, you agree to provide accurate billing information and pay the required fees. We reserve the right to cancel or refuse any order.
5. Intellectual Property
   All content on our website, including text, images, logos, and trademarks, is owned by Ninja Roofs or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without permission.
6. Limitation of Liability
   In no event will Ninja Roofs be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of our website or services.
7. Termination
   We reserve the right to suspend or terminate your account at any time, without notice, if we believe you have violated these Terms.
8. Governing Law
   These Terms will be governed by and construed in accordance with the laws of [Your Country or State], and any disputes will be subject to the exclusive jurisdiction of the courts located in [Your Location].
9. Changes to Terms
   We may update these Terms periodically. We will notify you of any significant changes by posting an updated version on our website or by email.
10. SMS Terms & Conditions
    By opting into receiving SMS communications from Ninja Roofs, you agree to the following SMS Terms and Conditions:

• SMS Consent Communication:
  The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
• Types of SMS Communications:
  If you have consented to receive text messages from Ninja Roofs, you may receive messages related to the following (examples provided):
  • Appointment reminders
  • Follow-up messages
  • Promotions or offers (if applicable)
    Example message:
    “Hello, this is a friendly reminder of your upcoming appointment with Ninja Roofs at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
• Message Frequency:
  Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week regarding your [appointments/billing, etc.].
  Example message:
  “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
• Potential Fees for SMS Messaging:
  Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
• Opt-In Method:
  You may opt-in to receive SMS messages from Ninja Roofs in the following ways:
  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form
• Opt-Out Method:
  You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
• Help:
  If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly by calling us @ 720-829-7429 or send an email to info@ninjaroofs.com.
• Additional Options:
  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
• Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

1. Contact Us
   For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: info@ninjaroofs.com
Phone: 720-829-7429
Address: 9200 E Mineral Ave #100, Centennial, CO 80112

By using our services, you agree to these Terms and Conditions and our Privacy Policy.